Pre-employment Background Checks
Company Due diligence
Know Your Customer and Know your business
Whistleblowing
Personal background Checks
Private investigation
Answers to the Most Common Client Questions
We’ve compiled answers to the most common questions to save you time and provide clarity. Still need help? Reach out to our team anytime.
What services does Semafacts offer?
Semafacts Services Limited provides professional background screening, background checks and verification solutions, including:
- Pre-employment background checks
- Employment history verification
- Academic and certificate verification
- Criminal record (good conduct) checks
- Credit history (CRB) checks
- Company registration and directorship verification
- Personal reference checks
- Data protection compliance support
How does the verification process work?
Once we receive your request and the candidate’s consent, we initiate the background check. We reach out to institutions, former employers, referees, or government agencies to verify submitted information. The process also depends on the clients requirements. A detailed report is then shared with the client.
Why should I conduct background checks?
Background checks help protect your organization from fraud, reduce hiring risks, verify the accuracy of information provided by candidates, and ensure you’re hiring trustworthy individuals.
Are your services legal and data-compliant?
Semafacts Services Limited is a registered Data Processor with the Office of the Data Protection Commissioner (ODPC) and operates within legal frameworks that ensure data privacy and protection.
Can you verify documents issued outside Kenya?
We are able to verify academic certificates, work experience, and official documents issued by international institutions through our global verification networks.
How long do your services take?
Turnaround times vary depending on the type of check. Most services are completed within 1–10 working days, but some verifications may take longer depending on the source.
What if a candidate refuses to sign the consent form?
Without consent, we cannot legally proceed with any checks. In such cases, we inform the client, who may decide how to proceed with the hiring process.
How are your reports delivered?
All verified reports are sent securely to our clients via email or through our secure client dashboard, depending on preference.
Do you offer bulk or corporate packages?
We provide customized packages for companies with frequent verification needs. Contact us for a quote based on your volume and requirements.
How do I get started with your services?
You can reach us through our contact form, email us at info@semafacts.com or call us directly. Our team will guide you through the onboarding process and get your verifications started.